Last updated: July 4, 2025

Welcome to StorySteps! By accessing or using our services at https://storysteps.net and https://app.storysteps.net, you agree to the following terms. Please read them carefully.


1. Your Account

To use StorySteps, you may need to create an account. You agree to:

  • Provide accurate and complete information

  • Keep your login credentials secure

  • Be responsible for all activity under your account

We may suspend or terminate your account if we detect suspicious activity or a violation of these terms.


2. Acceptable Use

You agree not to:

  • Use StorySteps for illegal or harmful purposes

  • Upload or share offensive, abusive, or infringing content

  • Interfere with the platform’s normal operation or other users

  • Attempt to access systems or data you’re not authorized to

We reserve the right to remove content or restrict access for users who violate these terms.


3. Content Ownership

You retain full ownership of the stories, characters, and creative content you create in StorySteps.

By using the platform, you grant us a limited license to:

  • Store, process, and back up your content securely

  • Display your content only to you or team members you authorize

  • Use anonymous or aggregated data to improve the platform

We will never sell or publicly share your personal content without your explicit permission.


4. Subscriptions and Payments

If you purchase a subscription or one-time feature:

  • Payments are handled securely via Stripe

  • Prices and features are described on our pricing page

  • You may cancel at any time from your account dashboard

  • Refunds are granted only in accordance with our refund policy.


5. Account Termination

You may delete your account at any time.

We may terminate or suspend your account if:

  • You violate these Terms

  • Your behavior causes harm to the platform or other users

  • Your account remains inactive for more than 2 years

Terminated accounts may lose access to stored content.


6. Platform Availability

We aim to provide reliable and continuous access to StorySteps, but we do not guarantee uptime. Maintenance, updates, or unexpected technical issues may result in downtime.

We are not liable for any direct or indirect losses caused by service interruptions.


7. Third-Party Services

StorySteps integrates with trusted third-party services:

  • Auth0 – for authentication

  • Stripe – for secure payments

  • Google Analytics – for usage analysis

  • Google AdSense – for personalized advertising (if enabled)

  • Backblaze B2 – for image storage

  • WPConsent – for cookie consent management (WordPress site only)

These services are subject to their own privacy policies and terms. We recommend reviewing them if you’d like to understand how your data is handled beyond StorySteps.


8. Cookies and Tracking

Our websites use cookies to:

  • Maintain your login session

  • Save user preferences

  • Analyze usage patterns

  • Deliver personalized ads (where applicable)

By using StorySteps, you agree to our use of cookies as outlined in our Cookie Policy.


9. Limitation of Liability

To the fullest extent permitted by law:

  • StorySteps is provided “as is” and “as available”

  • We do not guarantee uninterrupted access or error-free performance

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability for any claim is limited to the amount you paid in the past 12 months (if any)


10. Changes to These Terms

We may update these Terms periodically. If the changes are significant, we will notify you via email or in-app notification.

By continuing to use the service after changes take effect, you agree to the updated terms.


11. Contact

For questions or concerns about these Terms, contact us at:

📧 support@storysteps.net

.


12. Privacy policy

Refer to our privacy policy

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